Tip and Tricks

New CFD with JSON/XML Parser Wizard Works Like Magic

The 3CX Call Flow Designer (CFD) introduces a wizard-driven, drag and drop functionality to parse XML and JSON responses. This is just one of the many multi-functional components available within the CFD to extend 3CX Phone System’s capabilities. The new update also boosts efficiency with the introduction of context-aware help shortcuts. … Click to expand… …

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Setup a NAS to Backup & Archive Recordings for Your V16 Update 4

If you prefer to keep your 3CX backups and recordings secure within the confines of your LAN, a NAS (Network Attached Storage) device is the answer. It’s a simple and affordable solution, especially when compared to setting up a fully-fledged server. Synology is a popular choice to easily add shared storage on your network for …

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Easily Secure Your Backups and Recordings with 3CX Update 4 Alpha

Have you noticed the expanded backup and archiving options v16 Update 4 Alpha? If not, then you should know that they now include support for SFTP, Windows Shares and secure FTP (FTPS & FTPES). These new options at a single stroke, empower 3CX admins to better secure their phone system backups and recordings, while making …

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More Reason to be Jolly! Update 4 Final is out with New Audio Options and Chrome Extension

Arriving just in time for the festive season, V16 Update 4 brings you personalized audio options, the release of the 3CX Chrome Extension and expanded backup targets. And that’s not all. Update 4 bundles the latest in stability and security fixes, making your PBX even more robust. Get it now and take advantage of the …

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The New 3CX Android App is Coming. Watch this Space.

Τhe latest Android Beta app is picking up steam and with your feedback, keeps adding new features and functionality on the way to release! This beta version bundles new status options, video calling, optimized call and contact handling, improved chat functionality, with a laundry list of improvements and upgraded components. Full Speed … Click to …

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Choose the Right Type of Phone System

There are several phone systems available, and the one you choose depends on your business size and requirements. Here are the main options:

  1. Traditional Landline System
    • These are old-school but reliable.
    • Requires physical phone lines and hardware.
    • Best for businesses with an existing setup or areas with poor internet.
  2. VoIP (Voice over Internet Protocol)
    • Modern and flexible, using the internet to make calls.
    • Ideal for businesses with remote teams or multiple locations.
    • Cost-effective and feature-rich (e.g., call forwarding, voicemail-to-email).
  3. Cloud-Based Phone System
    • A type of VoIP system managed entirely online.
    • Scalable for growing businesses.
    • Easy to set up and maintain, with no bulky hardware.