V16 Update 4 Alpha – adds Client in a Chrome Extension

Tip and Tricks / By
With Update 4 Alpha, you can now make and receive calls directly from your browser without the need to open the web client as a tab or in fact even have your browser active. Launch calls from the window you are working in, such as Office 365 or your CRM. Rather than taking you to a new tab, it will bring any incoming call alerts to the front of you…
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Source: 3CXS

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Choose the Right Type of Phone System

There are several phone systems available, and the one you choose depends on your business size and requirements. Here are the main options:

  1. Traditional Landline System
    • These are old-school but reliable.
    • Requires physical phone lines and hardware.
    • Best for businesses with an existing setup or areas with poor internet.
  2. VoIP (Voice over Internet Protocol)
    • Modern and flexible, using the internet to make calls.
    • Ideal for businesses with remote teams or multiple locations.
    • Cost-effective and feature-rich (e.g., call forwarding, voicemail-to-email).
  3. Cloud-Based Phone System
    • A type of VoIP system managed entirely online.
    • Scalable for growing businesses.
    • Easy to set up and maintain, with no bulky hardware.