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3CX Phone System Video Live Chat

Connect Your Team & Customers

3CX is a robust, fully equipped communications system, which allows you to communicate with your colleagues and customers- anywhere, anytime.

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Trusted by
350K+

3CX powers communications for leading brands Air France, the NHS, Best Western, and PepsiCo. Join over 350,000 businesses globally that rely on us to stay connected, productive, and in control.

Scalable Communications

Since 2005, 3CX has grown from a PBX system into a full communications platform. Our solutions simplify calling, video, and live chat, letting you manage communications on your terms.

Flexible & Affordable

3CX offers a secure, private solution with no data uploads to third parties. With flexible on-premise and cloud options and one annual flat rate, it’s an affordable choice that grows with you.

Global
Network

With a global reach and a network of 10,000 partners across 190 countries, 3CX is always close by. Our partner program ensures expert support and local knowledge wherever you are.

No per user pricing - only one annual license cost

3CX is a powerful, all-in-one business phone system and contact center solution crafted for companies with 25+ users. Manage it on-premise, in your private cloud, or hosted – all for one flat annual rate. No per-user costs, no data uploads to third parties – just secure, confidential calling under your control.

Empower your business with a streamlined communications system trusted by over 350,000 companies worldwide. With 3CX, you get full control over your calls, no long-term contracts, and the flexibility to manage your system as you grow – all at a fraction of the cost of other providers.

Low-cost, easy-to-manage Contact Center

Customers expect quick answers and seamless interactions. With 3CX, your agents know exactly who’s calling and can easily access past interactions, cutting down on the need for transfers and repeated explanations. This builds stronger customer relationships, leading to higher sales, positive reviews, and lasting loyalty. 3CX’s call center solution provides dynamic call queues, detailed reporting, live wallboards, and CRM integration to streamline interactions.

Beyond calls, 3CX elevates your call center into a complete contact center. It incorporates live chat, WhatsApp, SMS, and Facebook messaging, letting customers reach you through their preferred channels. With features like skill-based routing, queue strategies, and call-back options, no call is missed, and customer satisfaction remains high. Real-time monitoring and training tools, like Listen In, Whisper, and Barge In, allow for continuous quality control, ensuring high service standards every time

Low-cost, easy-to-manage Contact Center

Customers expect quick answers and seamless interactions. With 3CX, your agents know exactly who’s calling and can easily access past interactions, cutting down on the need for transfers and repeated explanations. This builds stronger customer relationships, leading to higher sales, positive reviews, and lasting loyalty. 3CX’s call center solution provides dynamic call queues, detailed reporting, live wallboards, and CRM integration to streamline interactions.

Beyond calls, 3CX elevates your call center into a complete contact center. It incorporates live chat, WhatsApp, SMS, and Facebook messaging, letting customers reach you through their preferred channels. With features like skill-based routing, queue strategies, and call-back options, no call is missed, and customer satisfaction remains high. Real-time monitoring and training tools, like Listen In, Whisper, and Barge In, allow for continuous quality control, ensuring high service standards every time

Communication for business success

The 3CX SMB Free edition is tailored for small offices with up to 10 users, providing remote working apps for iOS, Android, Windows and a Web Client.

It also includes call handling options, inbound WhatsApp, Live Chat SMS and video calls.

3CX SMB FREE is hosted by 3CX making the installation process quick and easy. We don’t make you sign a contract. You’re free to walk away at any time.

Never miss a call again… and so much more on a $0 budget! If your customers can’t get in contact…they aren’t going to buy.

Frequently Asked Question

What is 3CX and how does it work with AstriCloud?

3CX is a software-based IP PBX that transforms your business communication system into a unified communications platform. AstriCloud provides complete 3CX implementation, configuration, and management services, including hosting, maintenance, and integration with your existing infrastructure. We handle the entire deployment process while providing local Malaysian support.

Can 3CX integrate with our existing hardware and CRM systems?

Yes, 3CX offers extensive integration capabilities. It works with most SIP trunks, IP phones, and gateways, and features built-in integrations with popular CRM platforms like Salesforce, Microsoft Dynamics, and HubSpot. AstriCloud’s technical team ensures seamless integration with your current hardware and software ecosystem.

What features does the 3CX system offer for remote teams?

3CX provides robust remote work capabilities including softphone apps for iOS/Android, web meeting functionality, team chat, video conferencing, and remote management tools. AstriCloud ensures optimal configuration for distributed teams with secure remote access and reliable performance.

How does AstriCloud support 3CX system maintenance and updates?

AstriCloud provides comprehensive managed services including automatic updates, 24/7 monitoring, regular backups, security patches, and technical support. We handle all maintenance aspects while ensuring minimal disruption to your business operations.

What security measures are implemented in AstriCloud's 3CX deployment?

We implement enterprise-grade security including VPN connectivity, encrypted communications, multi-factor authentication, regular security updates, and network hardening. AstriCloud also provides Malaysian data residency options for compliance with local data protection regulations.