AstriCloud Media Gateway

AstriCloud can assist you with the conversion of Telecom Malaysia (TM) PRI lines to TM MLS.
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AstriCloud can assist you with the conversion of Telecom Malaysia (TM) PRI lines to TM MLS

We have Media Gateways there is doing this job.

Migrating from TM PRI to TM MLS – Here’s what you need to know

Many companies of all sizes and functions use Telekom Malaysia’s (TM) PRI which carries voice over digital network using either copper or fiber cables into your office premises. PRI, or Primary Rate Interface carries 30 channels here in Malaysia using UK standards.

There are many hardware, like the one below that are used to connect your PRI to your PBX and once connected, at any one time, you can receive up to 30 incoming or outgoing calls. Companies sometimes have many PRIs since it only carries 30 channels to increase that capacity to 100s or even 1000s of channels depending on each organization’s need. This means, you may likely have multiple PRI cables coming into your office PBX if you need more than 30 channels.

What is TM MLS ?

TM MLS or Multi Line SIP was introduced a few years back and now actively start encouraging customers to sign up for MLS rather than PRI. This makes sense as MLS uses an existing infrastructure laid for Unifi and Streamyx already instead of running coax cables all around new locations.

TM MLS is the replacement for PRI. PRIs won’t be available anymore as an option to purchase even today. So companies need to start considering migrating away from PRI to MLS. But there are things you need to consider.

Time to say goodbye to PRI

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Choose the Right Type of Phone System

There are several phone systems available, and the one you choose depends on your business size and requirements. Here are the main options:

  1. Traditional Landline System
    • These are old-school but reliable.
    • Requires physical phone lines and hardware.
    • Best for businesses with an existing setup or areas with poor internet.
  2. VoIP (Voice over Internet Protocol)
    • Modern and flexible, using the internet to make calls.
    • Ideal for businesses with remote teams or multiple locations.
    • Cost-effective and feature-rich (e.g., call forwarding, voicemail-to-email).
  3. Cloud-Based Phone System
    • A type of VoIP system managed entirely online.
    • Scalable for growing businesses.
    • Easy to set up and maintain, with no bulky hardware.