All in one Contact Center Solution

The increasing of demand for contact center has grow since world has been shocked with the pandemic. Why this happen? First, people has been utilizing phone system instead of going physically and wait several hour more just for a simple inquiry and complain. Secondly,...

Do people remember number nowadays?

The answer is quite obvious. NO, people do not remember number. We have asked around 50 people on our office and 90% of them can not even remember their parents phone number. What they normally do is open up the phone contact and search for their parents number. The...