Many companies of all sizes and functions use Telekom Malaysia’s (TM) PRI which carries voice over digital network using either copper or fiber cables into your office premises. PRI, or Primary Rate Interface carries 30 channels here in Malaysia using UK standards. There are many hardware, like the one below that are used to connect …
Migrating from TM PRI to TM MLS – Here’s what you need to know Read More »
Updated: 08/08/2021 What we will present for this year’s Road Show Featuring the latest “ Technology Updates” in our products. It will be held as Webinars or individual personal online meetings of your choice. The Webinar will have a duration of 30 minutes, the personal meeting 20-30 minutes. We will start out with the …
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The increasing of demand for contact center has grow since world has been shocked with the pandemic. Why this happen? First, people has been utilizing phone system instead of going physically and wait several hour more just for a simple inquiry and complain. Secondly, most contact center has improve their system lately with most of …
The answer is quite obvious. NO, people do not remember number. We have asked around 50 people on our office and 90% of them can not even remember their parents phone number. What they normally do is open up the phone contact and search for their parents number. The point is, we see that some …
If you run a business and want to ensure customer satisfaction, live chat is a must have for customer support and interaction. According to data from SuperOffice: 41 percent of customers expect you to have live chat support on your website. For mobile users, this number goes up to 50 percent. Customer satisfaction is much higher …
Looking for a Live Chat App? Pay Attention to The Following 9 Features Read More »
Different business have different type of a ring group. While most PBX only offer 2 type of polling strategies, using 3CX call queue feature give you more than 10 type of polling strategies. Having a right polling strategies will ensure call flow perfectly to the extensions and possible cut cost by reducing number of …
Forward the Call Accordingly using 3CX Call Queue Read More »
Yealink reveals how the move to remote working has shaped its product innovation As offices around the world begin to reopen, businesses are grappling with the prospect hybrid working like never before. Some reports suggest that as many as four out of five businesses could adopt a hybrid model with some huge enterprises – such …
How Yealink has Combated Remote Working Challenges Read More »
How VOIP PBX can lead to greener office? For many businesses, going green is not only an option, but a necessity. Aside from contributing towards a more sustainable environment, incorporating Earth-friendly practices also lets businesses enjoy cost savings, increase staff productivity, and build better relationships with clients and communities. When it comes to …
AstriMeet a Video Conferencing Easy-to-use, consistent, user-friendly and interoperable business video conferencing solutions that help enterprises to achieve greater business success. Browser based, connect the camera to the laptop and you have the complete BYOD system. Meet From Anywhere Comprehensive endpoints: We cover the full range of business needs, including small conference room video conferencing …
Multiplex with more possibilities. Customer expectations have soared. Purpose-built for SMEs to fulfill more sophisticated communication needs, P-Series PBX System is a converged system to wrap a suite of services around, including voice, video, applications, collaboration, and more. Attractive price/performance ratio An easy approach to fill the UC gap Experience built for everyone Embrace boundless …
Stay interactive with Yeastar P-Series PBX System Read More »
