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5 Reasons Why You Should Upgrade to HD Surveillance System

There are still many premises out there running CCTV on CVBS (Composite Video Blanking and Sync) System. It is a conventional analogue signal delivered through an analogue BNC connector. The images captured are blurry and hard to assess. However, throughout the years High-Definition (HD) CCTV via coaxial cable has been developed. If you are still …

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V16, U7 Alpha Sports FB & SMS Business Messaging & Live Chat Improvements

  Out now update 7 Alpha supports Facebook integration and business text messaging, while adding improvements to 3CX Live Chat. Test the Alpha and enjoy a full contact center solution, with new features including:   One central location for SMS, FB and Live Chat messages. Easy search and filtering of chat conversations. Messages received via Facebook, SMS or Live …

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Get the Latest App Update for iOS: New Fixes and Improvements

Whilst we’re busy working on some interesting new features, we’ve introduced a number of improvements in the app to enhance user experience and address some known issues for more stable and reliable performance. Overall we’ve boosted the stability of the app on iOS14. Smoother Chat Experience   Following the previous update, which included a sleeker …

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Choose the Right Type of Phone System

There are several phone systems available, and the one you choose depends on your business size and requirements. Here are the main options:

  1. Traditional Landline System
    • These are old-school but reliable.
    • Requires physical phone lines and hardware.
    • Best for businesses with an existing setup or areas with poor internet.
  2. VoIP (Voice over Internet Protocol)
    • Modern and flexible, using the internet to make calls.
    • Ideal for businesses with remote teams or multiple locations.
    • Cost-effective and feature-rich (e.g., call forwarding, voicemail-to-email).
  3. Cloud-Based Phone System
    • A type of VoIP system managed entirely online.
    • Scalable for growing businesses.
    • Easy to set up and maintain, with no bulky hardware.