Tip and Tricks

3CX Web Client

Manage your calls with the 3CX Web Client, no hassle and no accidental hang ups! Transfer a call, start a conference or make a recording simply from the pop-up of the call! Watch the video

Getting the most from your VoIP System – tips and tricks to improve efficiency – Part 1

oIP is all the rage among businesses these days. Vendors are constantly innovating and competing against each other, making it the ideal time for organizations to go shopping for their next enterprise phone system. You need to make many decisions as part of upgrading to VoIP – what kind of hardware to buy, should you …

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Updating your 3CX PBX Edition key to a Standard, Pro or Enterpris…

Overview: In this article we will go over the steps to upgrade your Free PBX Edition key to a Paid Standard, Professional or Enterprise Key. Methods: There are two different ways of upgrading you Free PBX edition Key to a Paid Standard, Professional or Enterprise Key. 1) The first Method, which is the easiest way to …

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How to Get PCAPS from Linux

Overview: Network captures are one of the most useful tools while troubleshooting VoIP systems and resolving network related issues. Since more and more servers are being installed on Linux due to the minimal resource requirements, it’s important to know how to obtain a Network Capture on a Linux server. Before you begin: You will need to have ROOT access …

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Choose the Right Type of Phone System

There are several phone systems available, and the one you choose depends on your business size and requirements. Here are the main options:

  1. Traditional Landline System
    • These are old-school but reliable.
    • Requires physical phone lines and hardware.
    • Best for businesses with an existing setup or areas with poor internet.
  2. VoIP (Voice over Internet Protocol)
    • Modern and flexible, using the internet to make calls.
    • Ideal for businesses with remote teams or multiple locations.
    • Cost-effective and feature-rich (e.g., call forwarding, voicemail-to-email).
  3. Cloud-Based Phone System
    • A type of VoIP system managed entirely online.
    • Scalable for growing businesses.
    • Easy to set up and maintain, with no bulky hardware.