V16 Update 2 is Out with New SBC and Improved Website Chat

Tip and Tricks / By
V16, Update 2 is now stable and available to install. In case you missed the BETA, Update 2 includes the usual mix of core improvements and fixes as well as a milestone upgrade to the 3CX SBC (Session Border Controller). Also added is a quick reference guide for users, attached to the welcome email and available in all main languages. And to sweete…
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Source: 3CXS

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Choose the Right Type of Phone System

There are several phone systems available, and the one you choose depends on your business size and requirements. Here are the main options:

  1. Traditional Landline System
    • These are old-school but reliable.
    • Requires physical phone lines and hardware.
    • Best for businesses with an existing setup or areas with poor internet.
  2. VoIP (Voice over Internet Protocol)
    • Modern and flexible, using the internet to make calls.
    • Ideal for businesses with remote teams or multiple locations.
    • Cost-effective and feature-rich (e.g., call forwarding, voicemail-to-email).
  3. Cloud-Based Phone System
    • A type of VoIP system managed entirely online.
    • Scalable for growing businesses.
    • Easy to set up and maintain, with no bulky hardware.