V16 Update 1 is Here with New Call Flow Service, Chat Features and Live Chat & Talk

Well, that didn’t take long! 3CX v16 Update 1 has just been released and includes enhanced Web Client Chat functionality, in sync with the also updated 3CX Live Chat & Talk. Update 1 delivers the stable edition of the upgraded Call Flow Service to take advantage of the new v16 scripting engine and Call Flow Designer (CFD) combo.
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V16 Update 1 is Here with New Call Flow Service, Chat Features and Live Chat & Talk

Source: 3CXS

Choose the Right Type of Phone System

There are several phone systems available, and the one you choose depends on your business size and requirements. Here are the main options:

  1. Traditional Landline System
    • These are old-school but reliable.
    • Requires physical phone lines and hardware.
    • Best for businesses with an existing setup or areas with poor internet.
  2. VoIP (Voice over Internet Protocol)
    • Modern and flexible, using the internet to make calls.
    • Ideal for businesses with remote teams or multiple locations.
    • Cost-effective and feature-rich (e.g., call forwarding, voicemail-to-email).
  3. Cloud-Based Phone System
    • A type of VoIP system managed entirely online.
    • Scalable for growing businesses.
    • Easy to set up and maintain, with no bulky hardware.