Welcoming TM MLS, goodbye TM PRI

Primary Rate Interface (PRI) has been widely used for the past 40 years to support the voice communications. Some years back, TM started to phase out its copper-based services slowly, including PRI. Many of our clients received official migration notification, which means they must embrace TM Multi-Line SIP.

What is TM MLS?

TM Multi-Line SIP is a single trunk which can handle a desired number of dedicated voice calls, whether to cater for a selected number of employees or for every employee in the organization, depending on the structure of business.

TM MLS’s Benefits

Cost saving

Needless investment on expensive hardware and lower domestic and international call rate.

Scalability

Adding or removing phone lines according to your business size

Efficiency

Require less effort in managing the phone system

Mobility

Able to support remote working, having employees to use phone system as if they are in the office.

More advanced

Able to support Unified Communications

 

Astricloud’s expertise in TM-MLS

If you are planning to switch to TM-MLS, we can help you like what we have done for other clients.

  • TM certified gateways

  • Supports up to 512 channels

  • Maintain your exisitng phone number

  • Optional hosted solution – you can bring your phone system to cloud!

  • Worry free labour inclusive, 3 years warranty package starting from RM2,000.

Choose the Right Type of Phone System

There are several phone systems available, and the one you choose depends on your business size and requirements. Here are the main options:

  1. Traditional Landline System
    • These are old-school but reliable.
    • Requires physical phone lines and hardware.
    • Best for businesses with an existing setup or areas with poor internet.
  2. VoIP (Voice over Internet Protocol)
    • Modern and flexible, using the internet to make calls.
    • Ideal for businesses with remote teams or multiple locations.
    • Cost-effective and feature-rich (e.g., call forwarding, voicemail-to-email).
  3. Cloud-Based Phone System
    • A type of VoIP system managed entirely online.
    • Scalable for growing businesses.
    • Easy to set up and maintain, with no bulky hardware.