New Call Flow Service and Chat Features in V16 Update 1 Beta

Hot on the heels of 3CX v16, Update 1 Beta has just been released with some major improvements: enhanced Web Client Chat functionality and an upgraded Call Flow Service to take advantage of the new v16 scripting engine and Call Flow Designer (CFD) combo.
More Chat Features

Update 1 Beta enables you to take charge of your mess…

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Source: 3CXS

Choose the Right Type of Phone System

There are several phone systems available, and the one you choose depends on your business size and requirements. Here are the main options:

  1. Traditional Landline System
    • These are old-school but reliable.
    • Requires physical phone lines and hardware.
    • Best for businesses with an existing setup or areas with poor internet.
  2. VoIP (Voice over Internet Protocol)
    • Modern and flexible, using the internet to make calls.
    • Ideal for businesses with remote teams or multiple locations.
    • Cost-effective and feature-rich (e.g., call forwarding, voicemail-to-email).
  3. Cloud-Based Phone System
    • A type of VoIP system managed entirely online.
    • Scalable for growing businesses.
    • Easy to set up and maintain, with no bulky hardware.