News

There’s absolutely no doubt about the need to switch to a VoIP system if you haven’t already: as we’ve established at 3CX, using VoIP/IP Telephony can help you save costs on telco bills by up to 80 percent. Where many people get confused, however, is whether they...

Evergreen content is the saviour of SMEs. It saves time, drives traffic and can be used again and again- meaning it has an exceptionally high return on investment. If you don’t have a dedicated marketing team in house, evergreen is the strategy you need to implement...

When it comes to new apps or even the native functions of our devices, it can take a significant amount of exploring to realize their full potential. And, when those apps relate to our work, we’re even less likely to spend time getting to know them better.   So...

As countries around the world tentatively start relaxing their COVID-19 lockdowns, the time when we’re asked to pack away our makeshift desks and return to the office is edging nearer. Yet, in the absence of a vaccine, it’s unlikely that the offices we left will be...

Over the past few weeks, we’ve introduced you to virtual contact centers and explored the benefits they provide to customers. For part three of the series, let’s take a look at the 5 3CX features that will elevate your clients’ virtual call center to the next level....

See who’s at your door and talk to your visitors through the familiar 3CX Web Client, before allowing them entry. Combine the Web Client with your door phone and attend to your visitor from wherever you are. Choose who to grant access to your office, home or a...