News

When it comes to new apps or even the native functions of our devices, it can take a significant amount of exploring to realize their full potential. And, when those apps relate to our work, we’re even less likely to spend time getting to know them better.   So...

As countries around the world tentatively start relaxing their COVID-19 lockdowns, the time when we’re asked to pack away our makeshift desks and return to the office is edging nearer. Yet, in the absence of a vaccine, it’s unlikely that the offices we left will be...

Over the past few weeks, we’ve introduced you to virtual contact centers and explored the benefits they provide to customers. For part three of the series, let’s take a look at the 5 3CX features that will elevate your clients’ virtual call center to the next level....

See who’s at your door and talk to your visitors through the familiar 3CX Web Client, before allowing them entry. Combine the Web Client with your door phone and attend to your visitor from wherever you are. Choose who to grant access to your office, home or a...

STUN stands for Simple Traversal of User Datagram Protocol (UDP) through Network Address Translators (NAT’s). Typically it is used in several different network implementations and scenarios, one of which is in VoIP implementations. Because of the way protocols used in...

RTP – short for Real-time Transport Protocol defines a standard packet format for delivering audio and video over the Internet. It is defined in RFC 1889. It was developed by the Audio Video Transport Working group and was first published in 1996. RTP is used...