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All in one Contact Center Solution

The increasing of demand for contact center has grow since world has been shocked with the pandemic. Why this happen? First, people has been utilizing phone system instead of going physically and wait several hour more just for a simple inquiry and complain. Secondly,...

Do people remember number nowadays?

The answer is quite obvious. NO, people do not remember number. We have asked around 50 people on our office and 90% of them can not even remember their parents phone number. What they normally do is open up the phone contact and search for their parents number. The...

Yealink RoomPanel for Microsoft Teams

Yealink RoomPanel for Microsoft Teams

Utilize and Manage Your Meeting Spaces with Exceptional Ease and Efficiency Intelligent Room Scheduling Solution with Native Microsoft Teams Experience Yealink RoomPanel is one of the dedicated Microsoft Teams devices with compact touchscreen and ideal for mounted...

Why Business Messaging is the Future

In the US, over 6 billion SMS messages are sent every day making it the most popular messaging tool on the planet. But there’s a new kid on the block that’s putting SMS to the test: Facebook Messenger is hot on its heels with 3 billion users per month! Messaging has...

Forward the Call Accordingly using 3CX Call Queue

  Different business have different type of a ring group. While most PBX only offer 2 type of polling strategies, using 3CX call queue feature give you more than 10 type of polling strategies. Having a right polling strategies will ensure call flow perfectly to...

Bridging between two or more PBX

You can connect two or more 3CX system together by using 3CX bridging feature, this will made calls between branches offices become free just by using existing internet connection. A 3CX Bridge can also pass the traffic between the 2 PBXs via the tunnel protocol. This...

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