Getting Started with 3CX: A Handy Guide for End-users

3CX is built with ease of use in mind. Easy for resellers, easy for administrators, and easy for end-users. But no matter how intuitive and user-friendly and system or application is, a little guidance to get started could never hurt! So we put together a quick reference guide for end-users to get to grips with the basics of the 3CX apps and web cl…

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Source: 3CXS

Choose the Right Type of Phone System

There are several phone systems available, and the one you choose depends on your business size and requirements. Here are the main options:

  1. Traditional Landline System
    • These are old-school but reliable.
    • Requires physical phone lines and hardware.
    • Best for businesses with an existing setup or areas with poor internet.
  2. VoIP (Voice over Internet Protocol)
    • Modern and flexible, using the internet to make calls.
    • Ideal for businesses with remote teams or multiple locations.
    • Cost-effective and feature-rich (e.g., call forwarding, voicemail-to-email).
  3. Cloud-Based Phone System
    • A type of VoIP system managed entirely online.
    • Scalable for growing businesses.
    • Easy to set up and maintain, with no bulky hardware.