Cloud-based call center
AstriCC can be managed via multiple languages.
Half the cost of expensive call center solutions
Integrate easily with popular CRM systems
Sticky agent connects the call to the same agent who handled the previous case history of the customer. This avoids the need for repetition and enables smart and effective follow ups.
When a campaign is created with a job of all missed calls received by the system, then at the time to run a job that campaign will start and automatically calls will be done to all the numbers from which call were missed earlier.
Details of a live call such as Phone number, Trunk, DID, Rule, Destination, Destination Name, Agent, Call Start Time, Call Queue Time and Call Agent.
Maintenance & Support
Conventional settings require one PABX for each location. VOIP requires only one hosted PABX
Conventional PABX requires high maintenance & support (some are obsolete)
Conventional PABX lacks modern features
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Choose the Right Type of Phone System
There are several phone systems available, and the one you choose depends on your business size and requirements. Here are the main options: